Hyland, a pioneer in the content innovation cloud and leader in content management solutions, has recently introduced a series of substantial product enhancements, including the AI-powered Hyland Insight tool. These updates mark a significant step forward in enabling advanced content curation, knowledge discovery, and automation, furthering Hyland’s mission to provide transformative content management solutions. Part of a broader vision to integrate and modernize its array of content solutions, including OnBase, Alfresco, Nuxeo, and Perceptive Content, these enhancements fall under The Content Innovation Cloud, which includes cloud-native services like Hyland Insight, Automate, and Credentials.
Hyland Insight is central to this set of updates, designed to unlock the full potential of enterprise content by preparing it for impactful generative AI applications. This tool allows users to employ AI agents and retrieval-augmented generation (RAG) to search, retrieve, and generate precise and relevant information, providing instructions to specialized Discovery AI agents for different business domains, and enhancing trust and transparency by accessing source documents and underlying information. As noted by Leonard Kim, Hyland’s chief product officer, these capabilities are a significant part of Hyland’s broader goal to move beyond traditional document management, driving content innovation and converting enterprise content into actionable insights. This evolution underscores Hyland’s longstanding history of innovation and its dedication to meeting customers where they are, incorporating content intelligence along the way.
Introducing Hyland Insight: Unlocking the Potential of Enterprise Content
Hyland Insight, a major highlight of the recent updates, is designed to unlock the full potential of enterprise content by preparing it for generative AI applications that are impactful and transformative for businesses. Users can harness AI agents and retrieval-augmented generation (RAG) capabilities to search, retrieve, and generate precise and relevant information, thereby enabling more efficient knowledge discovery across various sectors. Moreover, this advanced tool empowers users to provide instructions to specialized Discovery AI agents tailored for different business domains, significantly enhancing operational efficiency and decision-making processes.
Leonard Kim, Hyland’s chief product officer, emphasized that these advancements are part of Hyland’s robust commitment to transcending traditional document management, aiming to drive forward content innovation and transform enterprise content into meaningful, actionable insights. This significant evolution mirrors Hyland’s longstanding legacy of product innovation and steadfast dedication to addressing customer needs through the incorporation of cutting-edge content intelligence. In doing so, Hyland continues to prioritize providing solutions that meet customers wherever they are in their digital transformation journeys, ensuring a seamless and insightful content management experience.
Enhancements to Alfresco: Boosting Knowledge Discovery and Search Capabilities
Several significant updates have been introduced to Alfresco, a key component of Hyland’s content management suite. One of the notable enhancements is the new native connector for Alfresco and Hyland Insight. This connector significantly amplifies knowledge discovery and search capabilities within the platform, thereby adding considerable value to content-centric solutions. Additionally, other improvements to Alfresco include enhanced cloud storage configurability, customizable Alfresco Mobile workspace options, a richer developer experience, and optimization guidance for Alfresco Process Services.
These improvements are specifically designed to provide users with a more flexible and efficient content management experience. By fine-tuning the integration and functionality of Alfresco, Hyland aims to assist organizations in streamlining their content management processes and maximizing the use of their enterprise content. This holistic approach not only modernizes content workflows but also bolsters the ability of businesses to adapt to evolving demands in the realm of digital content management, reinforcing Hyland’s innovative spirit and commitment to driving meaningful change in the industry.
Hyland RPA: Simplifying Automation of Repetitive Tasks
In an effort to simplify the automation of repetitive tasks, Hyland has rolled out new capabilities for its Robotic Process Automation (RPA) solution. Among these updates are new Attended Automation capabilities, as well as expanded integration options for systems such as Epic EMR, Amazon Textract, Twilio, and Document Filters. These enhancements are designed to automate manual, rule-based, high-volume, and repetitive data tasks that traditionally would not require human intervention, thereby alleviating the burden of such tasks from employees.
By enhancing its RPA solution, Hyland aims to help organizations significantly reduce the time and effort spent on monotonous and repetitive tasks, enabling employees to refocus on more strategic and value-added activities. This move is very much in line with the wider industry trend of leveraging AI and automation technologies to enhance efficiency and productivity. As a result, businesses can expect to see substantial improvements in their operational workflows and overall organizational output, thanks to these innovative automation solutions.
Hyland for Workday: Enhancing Content Management Processes
Another noteworthy enhancement is Hyland for Workday, an approved Built on Workday application, which comes with a host of content management features. This introduction allows Workday customers to capture, index, search, view, manage, and retain content associated with Workday records directly from within Workday screens. By doing so, this integration eliminates the need for switching between different platforms, thus enhancing efficiency and streamlining content management processes for Workday users.
This new feature reflects Hyland’s dedication to providing solutions that align seamlessly with existing systems, thereby offering a more cohesive and efficient content management experience. By integrating with Workday, Hyland is poised to meet the evolving needs of its customers, providing robust and intuitive tools that support effective content management and drive enterprise-level efficiency. This enhancement embodies Hyland’s commitment to innovation and its proactive approach to addressing contemporary content management challenges.
Hyland Cloud Self-Service Configuration for OnBase: Empowering Users with Control
Hyland has also introduced enhancements to its Cloud Self-Service Configuration for OnBase, further empowering users with unprecedented control and configurability. This particular update offers Hyland Cloud users a level of flexibility akin to managing an on-premises environment. Through this enhancement, users can now configure and manage their OnBase environments more efficiently, delivering a more user-friendly and flexible experience.
These improvements are part of Hyland’s broader strategy to endow its customers with greater control over their content management solutions. By offering increased configurability and flexibility, Hyland aims to support organizations in better managing their enterprise content, enhancing overall efficiency, and improving content management processes. This strategic move aligns with Hyland’s commitment to innovation and delivering customer-centric solutions that provide tangible benefits and cater to dynamic business needs.
Hyland M365 Outlook Add-In 2.0.0 for OnBase: Streamlining Email Management
An important enhancement in the latest updates includes the Hyland M365 Outlook Add-In for OnBase, which introduces the capability to import emails directly into OnBase with automatic indexing. This update not only reduces import processing times but also significantly improves data integrity, providing a more efficient and streamlined way for organizations to manage their email content.
By optimizing the email management process, Hyland aims to assist organizations in enhancing their overall content management efficiency. This update demonstrates Hyland’s continuous dedication to providing innovative solutions that address the specific needs of its diverse customer base, simplifying complex workflows, and improving data management practices. This step is indicative of Hyland’s unwavering focus on driving efficiency and fostering innovation within content management realms.
AP Automation Updates: Enhancing Efficiency and Mobile Capabilities
The latest series of product enhancements from Hyland also includes notable updates to its AP automation software. These updates offer substantial efficiency gains, including the incorporation of mobile capabilities, a new modern persona-based interface, and SAP-specific features designed to streamline accounts payable processes. By integrating these advanced features, Hyland’s AP automation software now offers users more efficient and adaptable workflows, enabling quicker and more reliable data processing.
These updates are designed to assist organizations in effectively managing their accounts payable operations, enhancing both speed and accuracy. By leveraging the new mobile capabilities and user-centric interface, organizations can process AP tasks more conveniently, regardless of their location. This enhancement underscores Hyland’s dedication to offering innovative solutions that not only elevate productivity but also adapt to the changing business environment, showcasing its commitment to continuous improvement and user satisfaction.
Conclusion
Hyland, a trailblazer in content innovation and a leader in content management solutions, has unveiled significant product upgrades, notably the AI-driven Hyland Insight tool. These enhancements represent a major leap in advancing content curation, knowledge discovery, and automation, supporting Hyland’s mission of delivering transformative content management solutions. This initiative is part of a larger strategy to modernize its suite of content solutions, including OnBase, Alfresco, Nuxeo, and Perceptive Content, under The Content Innovation Cloud, which features cloud-native services like Hyland Insight, Automate, and Credentials.
Central to these updates, Hyland Insight aims to maximize the potential of enterprise content for impactful AI applications. It enables users to leverage AI agents and retrieval-augmented generation (RAG) to search, retrieve, and generate precise information. This tool aids specialized Discovery AI agents across various business domains, enhancing transparency and trust by accessing source documents and underlying data. Leonard Kim, Hyland’s chief product officer, emphasizes that these capabilities are core to Hyland’s goal of surpassing traditional document management, driving content innovation, and transforming enterprise content into actionable insights. This progression highlights Hyland’s history of innovation and commitment to meeting customer needs while integrating content intelligence.
