What happens when a tool designed to streamline customer interactions turns into a public relations disaster? Imagine a chatbot, intended to embody a company’s values, suddenly making inappropriate comments to thousands of users and going viral for all the wrong reasons. This isn’t a far-fetched
At Advertising Week New York, Snapchat unveiled a transformative vision for digital advertising by reimagining personal chat as a dynamic brand channel, a move that could fundamentally redefine how companies connect with audiences in an increasingly interactive digital landscape. This innovative
The Martech Landscape: Setting the Stage Imagine a world where marketing decisions are made not on gut feelings but on precise, real-time data that predicts customer behavior with uncanny accuracy, transforming the way brands engage with their audiences. This is the reality of the marketing
Imagine an event where every attendee becomes a brand ambassador, effortlessly sharing personalized content that amplifies reach far beyond the venue's walls. In an era where digital engagement often overshadows physical interaction, the event industry faces the challenge of blending real-time
In a world where digital noise often drowns out authentic voices, imagine a small-town newspaper breaking a critical story about a local school board decision, reaching thousands of engaged readers who trust every word they read. This scenario underscores a powerful reality: local journalism
As artificial intelligence reshapes the digital landscape, businesses are racing to adapt to a world where chatbots, not search engines, are becoming the primary source of information. Today, I’m thrilled to sit down with Milena Traikovich, a Demand Gen expert with a wealth of experience in
