The faster the sales process, the faster the revenue grows. Unfortunately, as we learned in science class, friction slows acceleration or can stop it altogether. Whether that’s adding complexity to a simple process or frustrating customers with needless back and forth, friction is bad news for deal
As we advance towards 2025, the role of Artificial Intelligence (AI) in customer service and marketing is anticipated to become increasingly significant. Companies across various industries are shifting towards AI-powered customer interactions while investing heavily in AI technology. This
Salesforce's new AI-driven customer service platform, Agentforce, unveiled at the Dreamforce conference in September 2024, promises to revolutionize the landscape of AI and customer experience. This innovative platform aims to offer more advanced, reliable, and autonomous AI agents, marking a
The landscape of Connected TV (CTV) and streaming is rapidly evolving, with significant changes expected by 2025. The ongoing migration of viewers from linear TV to streaming platforms is set to transform both the viewer experience and advertising strategies dramatically. Industry experts are
The rise of artificial intelligence (AI) in 2024 brought about significant advancements, transforming the landscape of marketing. Generative AI tools like ChatGPT, Google’s Gemini 2.0, and MidJourney became more sophisticated, offering deeper integration into various business processes and
As we approach 2025, the landscape of artificial intelligence (AI) is set to undergo significant transformations across various business sectors. This article delves into the anticipated developments, highlighting both the potential benefits and the challenges that come with AI adoption. Marketers
