In a significant move towards streamlining in-store advertising, the Interactive Advertising Bureau (IAB), in collaboration with IAB Europe and various leading retail media networks (RMNs), has finalized standards for in-store retail media. Initially introduced for public commentary in September
In a significant strategic move to enhance its artificial intelligence capabilities, Uniphore has announced the acquisition of two data technology firms, ActionIQ and Infoworks. This development comes alongside the launch of Uniphore's Zero Data AI Cloud platform, designed to address common
Nine out of 10 consumers want brands to show empathy through their behavior, while 82% of CEOs believe empathy contributes to a company’s financial performance — yet nearly half of all employees and 63% of CEOs struggle with empathy. According to Ignite 360’s Rob Volpe, a self-proclaimed Empathy
As businesses and industries continuously evolve, it is vital for marketers to stay ahead by anticipating significant trends. Insights from industry thought leaders, including speakers from prominent conferences and award-winning professionals, provide a comprehensive understanding of the future of
At a recent conference, a CEO of a professional services firm approached me for advice about a piece of guidance they had received from a marketing consultant. The consultant had suggested that the firm's messaging should overhaul and start emphasizing the passion and dedication of its team. They
The role of artificial intelligence (AI) in reshaping customer experiences is both promising and challenging. The All-England Lawn Tennis Club’s decision to replace Wimbledon’s human line judges with AI exemplifies how technological advancements can fundamentally change how customers interact with
Google has introduced an innovative update to its Analytics platform with the launch of Customer Match, a new feature presently in beta testing. This functionality is designed to enhance remarketing capabilities by leveraging first-party customer data, helping advertisers optimize their marketing
Expanding a business's presence to international markets requires a strategic approach to search engine optimization (SEO) to ensure visibility and engagement in various regions. Many companies have discovered that implementing an international SEO strategy is crucial for reaching new audiences and
Starting and maintaining a blog goes beyond merely creating one; it requires regular updates with fresh, engaging content to attract traffic, customers, or recognition. The frequency of blog posts is a crucial factor, but this varies depending on specific goals, niche, audience size, and engagement
In a perfect world, consumers would make purchases after a single interaction with a brand they come across. However, digital marketing professionals are acutely aware that this is not the reality we live in. Multiple touchpoints are often needed to persuade a potential customer to convert,
